EXPERIENCE

Teaching Lab – October 2023 to Present

Manager, Facilitation Engagement

Created an inclusive and engaging experience for our coaches and facilitators, meeting their needs while connecting them to our mission and values. Organized and facilitated professional learning events, boosting community engagement through strategic initiatives and high satisfaction ratings, resulting in coaches’ and facilitators’ average sense of connection to Teaching Lab improving from 3.2 to 3.7 out of 5 within 2 quarters.

• Organized and facilitated 4 community professional learning events for 100+ participants over 6 months, achieving an average rating of 4.9 out of 5.

• Designed and led monthly "Challenge Chats" (Problem of Practice sessions) for community members based on feedback and surveys, earning an average rating of 4.9 out of 5 for overall experience and 5 out of 5 for relevance to professional growth.

• Developed and executed a monthly strategy to increase engagement on the community Slack channel, resulting in a 615% increase in messages posted, a 300% increase in active members, and a 116% increase in member views within 5 months.

• Onboarded 24 coach and facilitator contractors within 6 months through written communication and video check-ins, receiving an average support rating of 4.3+ out of 5.

• Scheduled and facilitated 66 one-on-one meetings with community members through targeted outreach, strengthening community bonds and creating a robust feedback loop to inform process improvements, engagement strategies, and future learning events.

• Led cross-functional teams in multiple projects, including redesigning the coach/facilitator onboarding process, creating professional learning opportunities, submitting session proposals to national education conferences, and refining internal processes.

Misty Kluesner Consulting – January 2023 to present

Founder / Consultant / Content Creator

Partnered with organizations such as Figma, Adobe, and Handwriting Heroes to enhance their outreach and engagement. Significantly increased community engagement and brand visibility by designing and implementing effective social media strategies, creating compelling content, and providing UX feedback.

• Spearheaded the #NotAtISTE 2024 campaign for FigmaEdu, developing over 40 social media promotions with 16,000+ impressions in one week, designing and facilitating 6 interactive live stream workshops on FigJam, and coordinating a virtual rock-paper-scissors tournament.

• Designed 10 FigJam education templates for the FigmaEdu team, achieving 250+ community downloads within 6 months.

• Engaged with hundreds of educators at various education conferences while leading workshops on tools such as Adobe Express and FigJam and increasing social media followers for the product’s brand.

• Provided user experience feedback to EdTech product teams on various features, identifying opportunities for UX and process improvements based on user insights.

• Developed and implemented Handwriting Heroes’ social media marketing strategy across multiple platforms using Canva, Google, and Socialmonials, resulting in increased followers and community engagement.

• Filmed and edited instructional videos to support program implementation using Canva, Adobe Express, and Canva.

• Featured guest on the K12ArtChat Podcast, discussing the intersection of technology and creativity in education. Led the weekly K12ArtChat Twitter chat, developing engaging questions, responding to participants, and building community.

• Provided graphic recording services, synthesizing complex topics and translating them into visually appealing images and text that engage viewers.

• Presented at various conferences throughout the country on a variety of topics pertaining to edtech integration, design thinking, and creativity.

Krause Center for Innovation (KCI) – Contract

Assistant Director, MERIT Program

Developed and facilitated a year-long virtual professional learning program designed to help educators bolster their curriculum with new research-based teaching methodologies and technology-enhanced learning activities. (The MERIT - Making Education Relevant through Innovative Technology - program has been KCI’s premier professional learning program since 2002.)

• Managed a diverse online cohort of learners, adapting all instructional components to be presented via synchronous and asynchronous e-learning experiences, with participants rating the program’s overall effectiveness an average 3.9 out of 4.

• Achieved 100% participation in the online learning program by designing onboarding and learning processes, establishing communication protocols, managing program’s Learning Management System (LMS), and communicating with internal and external stakeholders.

• Managed program social media channels and community outreach, averaging 800+ viewers per post, showcasing program outcomes and driving community engagement from past and potential future program participants.

• Sourced and arranged guest speakers and corporate sponsors for the program, resulting in 3 featured speakers and partnerships with 5 EdTech companies.

• Recruited applicants as part of a cross-functional team via promotions, community outreach, and social media, resulting in the largest applicant pool in the past 3 years.

Amplified EDU – Contract

Curriculum Designer

Designed and developed inquiry-based, in-person learning experiences for over 200 users while utilizing Adult Learning Principles (ADDIE), including facilitator presentation and learner materials.

• Organized complex information into engaging, interactive learning activities, including simulations, models, and experimentation.

• Designed replicable templates to increase efficiency and ensure consistency across all content assets.

• Developed storyboards and facilitator scripts for consecutive lessons.

Santa Clara County Office of Education – Contract

Instructional Designer

Developed and published an interactive, self-paced online training module for over 450 users using Articulate Rise 360 while utilizing Adult Learning Principles (Merrill’s Principles of Instruction).

• Consulted with Project Manager and Subject Matter Experts (SMEs) to develop learning solutions that ensured mastery of learning objectives using videos, articles, graphics, mastery practice, reflection questions, and assessment activities.

• Incorporated graphics, videos, reflection exercises, and other interactive elements to engage learners and enhance their learning experience.  Designed accompanying job aids using Adobe Express and Google Slides.

Training and Development Specialist

Collaborated with a cross-functional team to design and launch a statewide virtual professional development workshop series for over 100 educators utilizing the design thinking process.

• Performed needs assessment of educators through interviews, empathy and journey maps, and surveys, leading to two different learning pathways identified through needs analysis. 

• Developed the Bug Project Workbook, a project guidebook to enable users to utilize the design thinking process to identify and solve problems in their community.  Produced an accompanying video that supports users through implementation.

• Facilitated a 3-part workshop series on design thinking and coached educators statewide on implementing the design thinking process in their classrooms and how to scale the process throughout their school site.

• Facilitated monthly meetings with the development team to analyze quantitative and qualitative participant data to reflect on program implementation and to ensure workshops and resources successfully met the needs of all learners.

Campbell School of Innovation – August 2021 to October 2023

Learning Experience Designer – Creativity and Design

Pioneered and launched a new course focused on designing learning experiences that integrate creativity and technology by developing and facilitating 9 new curricula for over 700 learners, including units on podcasting, graphic design, digital storytelling, design thinking, UX design, and video game design, leading to lesson designs and curricula being adopted at multiple sites throughout the organization.

• Conducted user research through interviews and surveys with stakeholders, learners, and Subject Matter Experts (SMEs) to identify learning objectives, learner gaps, interests, and essential skills.

• Developed course scopes and sequences and clearly explained complex concepts through identifying learning objectives, backwards mapping content, determining essential skills, identifying checkpoints for understanding, designing hands-on activities, and developing project-based assessments.

• Produced training videos, custom graphics, content assets, and presentations using Camtasia, Snag-it, YouTube, Google Slides, Adobe Express, Canva, and Google Drawings.

• Designed structures and aids to accommodate different levels and modality preferences of learners, provide support to avoid common misconceptions, and to ensure accessibility to material.

• Tracked program success and evaluated effectiveness of each unit through observation, participant feedback, surveys, quality of participant deliverables, and participant engagement, resulting in 95% participation and 90% positive feedback from users.  Leveraged analytics to guide decisions and improve lesson content design and effectiveness.

• Spearheaded the adoption of 5 new edtech tools for creativity by connecting program representatives with district tech personnel, developing introductory projects and materials, training staff, and piloting programs.

• Evangelized content and creations via social media to engage community members and connect learners with local creatives and designers.

Design Thinking Coach

Collaborated with a cross-functional team to design professional development workshops and provide personalized coaching and training for 9 departments to support the acquisition and application of design thinking methodologies and design abilities.

• Facilitated collaboration sessions with a 6-person cross-functional team to design quarterly professional development workshops for 40 employees to support content knowledge and application through hands-on exploration, connections to prior experiences, and co-designing materials for immediate use with learners. 

• Established overall objectives, identified key deliverables for each component, and assigned projects to team members.  Monitored progress throughout project’s life cycle, providing support as needed.

• Designed realistic learning timelines that ensured relevant, timely delivery of content that met the needs of the organization and stakeholders.

• Cultivated warm and productive relationships with internal and external stakeholders, promoting trust and collaboration to support the success of the Campbell School of Innovation community.

• Organized and launched an annual Innovation Showcase with over 1000 participants and attendees, overseeing all aspects of event planning and execution to deliver a memorable experience.

Campbell Union School District – August 2016 to July 2021

Digital Innovation Coach

Developed and facilitated trainings, designed content and job aids, and provided 1-to-1 coaching to support employees on utilizing technology to support learner content creation and innovation.  Analyzed data to iterate and improve offerings, refine goals and action items, and pivot focus as needed.

• Collaborated with a cross-functional, agile team to develop and implement the department’s 3 Year Technology and Innovation Plan to support district scaling and growth of effective and innovative integration of technology, achieving 90% of targeted goals prior to the pandemic.

• Conducted needs assessment through interviews, observations, surveys, and usage data.  Performed needs analysis to identify training and resource needs of employees and students, leading to development of: a gamified eLearning professional development program, adoption and onboarding of 3 new learning management systems (LMSs), 3 summer workshops, and the creation of the d.Studio, a professional development space for employees.

• Spearheaded transition to remote learning through guiding a remote, agile team and conducting needs assessment and analysis, leading to the development of over 30 training webinars on tool implementation and remote learning pedagogy, 10 digital guidebooks on a variety of SaaS tools, weekly informational newsletters, over 30 job aids on various tools, 2 resource websites to support over 500 stakeholders, and adapting over 50 learning activities for digital learning and assessment.  Continually monitored training and support needs, pivoting focus as needed.

• Collaborated with a 7-person cross-functional team to create project schedules to onboard and scale organization initiatives and program adoptions for over 5,000 stakeholders.  Utilized data analytics to track performance and usage of content by learners and inform future projects.

• Managed a team of 10 employees to develop and scale technology and innovation programs at their site.  Provided support and monitored progress through setting goals, establishing timelines and action plans, maintaining consistent communication, collaborating, providing constructive feedback, and celebrating achievements.

• Successfully implemented and managed an organization-wide gamified professional development program for over 250 employees, resulting in increased employee engagement and skills development through the completion of 400 micro-learning trainings within 2 years.  Collaborated with a cross-functional team to identify 5 learning pathways, leading to the development of self-guided, interactive online content and assessments to align with organization objectives and to meet the needs of employees across different departments.

Marketing and Communications Manager, Innovation Department

Spearheaded the creation and design of all marketing and communication materials for the Innovation Department for both external and internal stakeholders, utilizing a variety of graphic and media creation tools.

• Established the branding guidelines for all Innovation Department materials. Designed and distributed monthly department communication and event marketing materials.

• Spearheaded the design and launch of a department website, coordinating with the Director of Innovation to maintain up-to-date content and engaging user experiences.

• Managed department Twitter account, promoting community events, highlighting community members, sharing resources, running promotional events, etc.

• Organized and participated in outreach activities, including communications development, training, and event planning, to enhance community engagement and connection. Resulted in recruiting over 200 educators to participate in innovation cohorts, d.Studio events, workshops, community celebrations, etc.

• Represented my team at edtech conferences throughout the country, speaking on topics covering innovation, creativity, and future thinking education to audiences as large as 500 people.